Asset 3D's Comprehensive Service Offering
Welcome to Asset 3D, your trusted partner in Matterport technology. We are dedicated to your success and committed to helping you unlock the full potential of your Matterport equipment. Our comprehensive service offering is tailored to provide you with the training and support you need to embark on your Matterport journey with confidence. Below is a summary of the range of services we offer to enhance your Matterport experience.
1. Onboarding and Equipment Setup:
At Asset 3D, we understand that a smooth start is vital. Our team will guide you through the onboarding process, ensuring a seamless setup of your Matterport equipment. We will assist you in establishing the necessary software connections, configuring camera settings, and conducting initial tests to guarantee optimal performance.
2. Technical Training and Best Practices:
To help you capture captivating scans and achieve outstanding results, we provide comprehensive technical training sessions. Our experienced trainers will share industry-proven techniques and best practices to elevate your Matterport skills. You will learn how to optimize scan quality, navigate different spaces, and leverage advanced features, enabling you to create immersive experiences that impress your audience.
3. Onsite* Training:
To ensure your success, we offer free onsite training in select areas*. Our trainers will visit your location and provide personalized, hands-on training tailored to your specific needs. This training experience allows us to address your unique challenges, offer guidance, and help you master the intricacies of Matterport technology. We believe in the power of personalized training, and our team is committed to supporting you in achieving outstanding results.
4. Virtual Training and Ongoing Support:
In addition to our onsite training, we provide free virtual training sessions for clients outside the areas covered by onsite training. These virtual sessions are designed to accommodate your schedule and provide ongoing support to enhance your Matterport skills. Whether you have questions, need guidance, or want to explore advanced features, our team is just a virtual call away. We are dedicated to your success and will ensure you have the resources and knowledge necessary to excel with Matterport.
5. Helpdesk Support for Operational Issues:
We understand that operational issues can arise from time to time. That's why we offer dedicated helpdesk support to address any challenges you may encounter. Our experienced support team is available to assist you with troubleshooting and resolving operational issues promptly, ensuring minimal disruptions to your workflow.
With Asset 3D as your Matterport partner, you can unlock the full potential of your Matterport equipment and elevate your virtual experiences. Our comprehensive service offering, including onboarding, technical training, free onsite training, and helpdesk support for operational issues, is designed to empower you every step of the way. We are committed to your success and look forward to assisting you in achieving your Matterport goals.
If you have any further questions or require additional information, please feel free to contact our team. We are here to support you.
*Onsite Training only available in Sydney, Melbourne and Perth